At Ingalik® Mattress Topper, Sofa, Furniture, we take your privacy seriously. This privacy policy outlines how we collect, use, share and protect your personal information. Please take a moment to familiarize yourself with our privacy practices.
What Information Do We Collect?
We collect information to provide you with the best possible experience when using our website and purchasing our products. The types of information we collect include:
- Contact information such as your name, email address, phone number and mailing address when you create an account or make a purchase.
- Payment information such as your payment card number, expiration date and billing address when you make a purchase. This information is processed securely through third-party payment processors.
- Order information such as the products you purchase, quantities and preferred delivery options.
- Communications such as when you contact us via email or social media. We may keep a record of communications to help resolve any questions or issues you may have.
- Reviews and feedback that you choose to share about our products and services.
- Website usage information such as your IP address, browser type, operating system, referral information and browsing history through the use of cookies. You can learn more about how we use cookies below.
How Do We Use Your Information?
We use your information to:
- Process orders and provide purchased products and services.
- Respond to your customer service inquiries and requests.
- Send order confirmations and shipping notifications.
- Administer contests, sweepstakes or promotions.
- Personalize your experience on our website such as remembering your preferences.
- Send marketing communications that may interest you, including new product announcements, special offers, newsletters and other information. You can opt out of these communications at any time.
- Conduct research and analysis to improve our products, services and customer communications.
- Prevent and detect fraud or criminal activity.
- Comply with legal obligations to disclose information to government authorities or third parties in certain circumstances.
- Enforce our Terms of Service or other applicable contracts.
When Do We Disclose Your Information?
We will not disclose your personal information except in the following circumstances:
- With service providers and partners. We may share your information with trusted third party service providers and partners who assist us with operating our website, conducting our business, fulfilling orders, processing payments and providing customer support. These partners are obligated to keep your personal information confidential.
- During business transitions. If we go through a business transition, such as a merger, acquisition, reorganization or sale of some or all of our assets, your information will likely be among the assets transferred. You will be notified of any such transition via email or prominent notice on our website.
- To comply with the law. We may disclose your information if required to do so by law or if we reasonably believe such action is necessary to comply with legal obligations or court orders. We may also disclose your information to assist law enforcement agencies.
- To enforce our policies and rights. We may disclose information if necessary to enforce or apply our Terms of Service, this Privacy Policy or other agreements and to protect our rights.
In all situations other than those described here, we will ask for your consent before sharing your personal information. You are not required to consent as a condition to purchasing any goods or services from us.
Your Choices and Rights
We offer certain choices about how your information is collected and used.
- You can opt out of receiving our marketing emails by following the unsubscribe instructions included in each email or by adjusting your communication preferences in your account settings.
- You can modify or delete certain personal information in your account settings such as your mailing address and email address.
- You can request access to view the personal data we hold about you at any time. You also have the right to request corrections, erasure, restrictions and transfers of your information as permitted by applicable data protection laws.
- If you wish to make any of the above requests or have other questions about our privacy practices, please contact our Data Protection Officer at the contact information provided at the end of this policy.
How Do We Protect Your Information?
We take reasonable measures and precautions to protect your personal information and keep it secure. For example:
- Your account is password-protected so that only you have access.
- We use secure socket layer (SSL) encryption technology to protect certain sensitive information transmitted online. This is indicated by the padlock symbol in your browser.
- We regularly monitor our systems for vulnerabilities and attempted security breaches.
- We limit internal access to your personal information to staff who need it to perform their work.
However, no security system is impenetrable. We cannot guarantee the complete security of our databases or data transmissions.
Cookie Policy
We use cookies and similar technologies on our website to collect information and optimize your user experience. Cookies are small files that websites transfer to your computer or device to remember your preferences and record your online behaviors over time on different websites. They make your interactions faster and more secure.
The cookies we use do not allow us to personally identify you. If you wish, you can adjust your browser settings to reject cookies or delete specific cookies. However, rejecting or disabling cookies may cause some website features to stop working properly or reduce the relevance of our content.
Our cookies perform functions such as:
- Remembering your account login details so you do not have to re-enter them each time
- Tracking your shopping cart and order progress
- Gathering statistics and analytics on how our site is used to improve its functionality
- Serving you relevant advertisements, content or product recommendations
How Long Do We Keep Your Information?
We retain your personal information for as long as necessary to provide our products and services, fulfill the purposes described in this policy, comply with our legal obligations or resolve disputes.
For customers, we will generally keep your personal information for as long as you maintain an account with us. After you close your account, we will retain certain limited information for set periods of time in order to meet our legal duties such as tax, accounting and anti-fraud requirements.
If you would like us to delete your personal information at any point, please contact us using the information below.
International Data Transfers
We are a global company based in the United States and have affiliates, service providers and partners located worldwide. Your personal information may be accessed by or transferred to our global entities and partners for the purposes described in this policy. We take appropriate steps to ensure your data is adequately protected if transferred to other countries.
Children’s Privacy
Our website and products are meant for adults. We do not knowingly collect personal information from children under the age of 16 without parental consent. If you are a parent or guardian who believes we may have collected information about your child, please contact us so appropriate steps can be taken.
California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including:
- The right to know what personal information we have collected, used, disclosed and sold about you in the past 12 months including categories of personal information, purposes of use, sources, third parties we share it with, and your specific pieces of personal information if you request it.
- The right to request deletion of your personal information.
- The right to opt out of any sale of your personal information. We do not sell your personal information to third parties, but provide more information on opting out below if we change this practice in the future.
- The right not to face discrimination for exercising your CCPA rights.
To make a request under the CCPA, contact us using the information provided below. We will verify and process valid requests within 45 days, though we may require additional time in certain cases. We will not provide social security numbers, driver’s license numbers or government ID numbers, financial account numbers, health insurance or medical ID numbers, account passwords, or security questions and answers.
Do Not Sell: We do not sell your personal information to third parties, but if that changes in the future, you will have the right to opt out of any sale at that time.
Changes to this Policy
We may occasionally update this privacy policy as we adapt and evolve our website, products and services. If we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay up to date.
How to Contact Us
If you have any questions about this privacy policy or your rights, please contact us:
By email: [email protected]
By phone: 1-800-123-4567
We are committed to working with you to obtain fair resolution of any privacy concern or complaint.
